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As our team continues to grow; we’re look for enthusiastic and ambitions people to join our team. Please see our current vacancies below
Assistant Manager – Maternity Cover – Berwick Garden Centre
Full job description
Berwick Garden Centre, East Ord, Berwick-upon-Tweed
Full Time | 40 hours per week | Weekend working required
Competitive Salary (depending on experience)
Start Date: January 2027
About Us
Founded in 1983, Crabbie’s Family of Garden Centres operates three award-winning centres on both sides of the border. As a proud member of the Garden Centre Association, we’re committed to providing an exceptional experience for both our customers and our team.
Join Our Management Team
Berwick Garden Centre is looking for an enthusiastic and hands-on Assistant Manager to join our team on a maternity cover basis.
This is an excellent opportunity for someone with relevant management experience who enjoys leading people, delivering excellent customer service and helping a busy business succeed.
Working closely with the Garden Centre Manager, you’ll play a key role in the day-to-day running of the centre, supporting staff, driving sales, maintaining high standards, and ensuring our customers receive the best possible experience.
What You’ll Be Doing
· Supporting the Garden Centre Manager with daily operations
· Leading, motivating and developing team members
· Delivering outstanding customer service and resolving customer enquiries
· Supporting staff rotas, training and performance management
· Helping drive sales and commercial performance
· Assisting with stock control, merchandising and seasonal displays
· Ensuring health and safety standards are maintained
· Taking ownership of projects and seeing them through to completion
What We’re Looking For
We’re looking for a hands-on leader who enjoys working with people, taking responsibility and helping a team succeed. Ideally you’ll have:
· Previous supervisory or management experience within retail, horticulture or a similar customer-facing environment
· Strong leadership and communication skills
· A proven track record of delivering excellent customer service
· Good commercial awareness and problem-solving ability
· A positive, organised and flexible approach to work
· Confidence working both independently and as part of a team
Experience in garden centres, horticulture, EPOS systems, stock management, training, health & safety or first aid would be an advantage, but is not essential.
Why Join Us?
As part of the Crabbie’s Family of Garden Centres, you’ll be joining a long-established family business with a reputation for quality, service and continuous improvement.
Our benefits include:
· Competitive salary
· Daytime working hours
· Generous staff discount
· Company pension scheme
· Additional annual leave after one year’s service
· Free on-site parking
· Subsidised staff lunches
· Training and development opportunities
· Supportive and friendly working environment
· Work for a well-established local family business where your contribution genuinely makes a difference
Apply Now
If you have supervisory or management experience and are looking to take on this responsibility in a successful and growing business, we’d love to hear from you. Please apply by sending your CV and a covering letter to:
cal@berwickgardencentre.co.uk.
In your covering letter, please tell us:
1. If sales in one area of the garden centre were below expectations, what steps would you take to improve performance?
2. Tell us about a time when you successfully led, developed or motivated a colleague or team member. What approach did you take and what was the outcome?
Pay: £34,000.00-£36,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work Location: In person
Farm Shop Supervisor – Dunbar Garden Centre
Job Description:
Farm Shop Supervisor
Dunbar Garden Centre
About the Role
We are looking for an enthusiastic, commercially minded Farm Shop Supervisor to lead the day-to-day operation of our busy and successful Farm Shop.
This is an exciting opportunity for someone with a passion for food retail, exceptional customer service, and team leadership. Working closely with the Garden Centre Manager, you will be responsible for delivering an outstanding shopping experience, driving sales performance, maintaining high retail standards, and leading a motivated team.
The successful candidate will play a key role in developing our farm shop offering, promoting local and quality produce, and ensuring the business continues to grow while maintaining the excellent reputation of the Garden Centre.
Key Responsibilities
- Manage the day-to-day operation of the Farm Shop
- Buying in produce that is sold in the Farm Shop
- Drive sales and maximise profitability through effective retail management
- Lead, motivate and develop a high-performing team
- Deliver exceptional customer service at all times
- Manage stock purchasing, stock control, rotation and waste reduction
- Source, price and merchandise a diverse range of quality food products
- Create attractive displays that enhance the customer experience
- Plan and deliver promotional events and seasonal campaigns
- Monitor budgets, cash management and administrative processes
- Ensure compliance with food hygiene, health & safety and company procedures
- Maintain high standards of cleanliness, presentation and product availability
- Identify opportunities for continuous improvement and business growth
- Support the Garden Centre Manager with wider centre operations as required
What We’re Looking For
- Proven experience leading and developing teams
- Strong commercial awareness with a track record of achieving sales targets
- Experience of visual merchandising and product presentation
- Excellent customer service skills
- Strong organisational and planning abilities
- Competent IT skills, including Microsoft Word and Excel
- Good numeracy and literacy skills
Personal Qualities
- Passionate about food quality and provenance
- Positive, hands-on approach to leadership
- Excellent communication and people skills
- Highly motivated and results-driven
- Strong problem-solving and decision-making abilities
- Innovative and proactive mindset
- Professional, reliable and accountable
- Able to work effectively under pressure in a fast-paced retail environment
Desirable
- Previous experience working within a Garden Centre environment
Physical Requirements
- Ability to undertake light lifting and carrying
- Comfortable standing for extended periods during shifts
Why Join Us?
- Opportunity to lead a growing and successful Farm Shop
- Work within a well-established and respected Garden Centre business
- Supportive team environment
- Training and development opportunities
- A varied role with genuine responsibility and autonomy
Apply Today
If you are an experienced food retail professional with a passion for delivering excellent customer experiences and leading successful teams, we’d love to hear from you.
Submit your CV and a short covering letter outlining why you’d be a great fit for the role.
Job Types: Full-time, Permanent
Schedule: Weekend availability required
Work Location: Dunbar Garden Centre, Spott Road, Dunbar, EH42 1BF
Benefits:
- Company events
- Company pension
- Employee discount
- On-site parking
- Store discount
Work Location: In person
Assistant Manager – Dunbar Garden Centre
Job Details:
Job Title: Assistant Manager
Garden Centre: Dunbar Garden Centre
Location: Spott Road, Dunbar, East Lothian, EH42 1BF
Number of openings: 1
Job Location Type In person
Country: Scotland, United Kingdom
Language: English
Job Type: Full time, including weekends. Permanent
Expected hours per week: 40 and overtime when required
Schedule: 8 hour shifts
Wage: Competitive, depending on experience
Start Date: As soon as available
Reporting to: Garden Centre Manager
About the Role:
Dunbar Garden Centre is looking for a brilliant new Assistant Manager to join our bustling garden centre. This is a key position that will support our management team with the daily operations, driving sales, managing staff, maintaining high visual standards, and delivering exceptional customer service.
We are keen to hear from experienced, enthusiastic applicants who are willing to contribute to this family business and help build a stronger workforce. We love working with people who are hands-on and have a “get it done” attitude and who thrive when working with people. It’s essential that you enjoy taking on responsibility, leading a team and deliver results. The position is full-time and would require some
weekend work.
Please read on to find out if this job is for you.
Key Responsibilities:
The Key Responsibilities for this role include, but are not limited to, the following:
– Support the Garden Centre Manager in all daily operations
– Customer Care: Handling customer queries, complaints, and specialist advice
– Put into practice key retail and customer service skills to support our
customers in a professional manner.
– Till and EPOS operations
– HR: Assisting with staff training, onboarding, rotas, and performance reviews
– Lead and motivate staff across all departments
– Manage staff and key responsibilities
– HSE: Ensure health & safety standards are met and adhered to Assistant Manager
– Stock: support stock ordering, receiving, and inventory management
– Oversee merchandising, stock displays, and seasonal layout changes
– Projects: take on assignments from management and follow through to delivery
– Drive sales and support commercial decision-making
Candidate Attributes:
Professional Skill-Set Required:
Our preferred applicant will have the following experience:
- 5 years experience in retail, garden centres, horticulture, or similar environment
- Previous supervisory/management and leadership experience:
– Commercial Awareness
– Operational aspects
– Budgets, targets and costings
– Staff management
– Driving sales and performance - Great customer service history
- Ability to take on and manage responsibilities
It would be preferential to us if you also have experience with some or all of the
following: - Horticulture
- Till operations
- EPOS management and routines
- Stock handling, ordering and management
- HSE training and routines, including COOSH
- Planning and actioning tasks for seasonal changes
- Training staff members
- Maintenance
- First aid
- Clean drivers licence
Essential Qualities, Skills & Personal Attributes:
To ensure we are the right fit, we find the following personal qualities to be very important for both your effectiveness in this role and also to fit into our team:
- Excellent communication and people skills
- Practice great collaboration with colleagues, suppliers and customers
- Teamwork: working with your team to create great and timely results.
- Ability to work confidently alone
- Friendly, customer-focused and professional approach
- Respectful, well-mannered and considerate to others.
- Good problem-solving and decision making skills
- Positive and hard-working attitude
- Being Adaptable
- Dedicated, reliable and honest
- Creative, energetic and passionate
- Strong organisational skills and ability to meet deadlines
- Physically capable of lifting, moving and handling stock and equipment safely
- Maintain excellent presentation and hygiene
- Confidence and comfortable working hands-on in all weather
About Us:
About Crabbie’s Family of Garden Centres:
Dunbar Garden Centre is a thriving and customer-focused garden centre and restaurant, dedicated to offering exceptional plants, products, and services. We are passionate about what we do and creating a great environment for both customers and staff.
The Crabbie’s Family of Garden Centre is a family run business that began in Berwick back in 1983 and has grown into three multi-department centres spanning both sides of the border, Dunbar being established in 2013. We continuously strive to adapt and improve what we do. As an accredited member of the GCA we are recognised as being among the best garden centres in the UK and always open to ideas and innovation.
Company Benefits:
- Competitive salary aligned with experience
- Generous employee discount across the garden centre
- Training and development opportunities to grow your skills and confidence
- A supportive, friendly working environment where teamwork really matters
- A chance to contribute ideas and help shape the future direction of the centre
- Free on-site parking
- Company pension scheme
- Extra annual leave after one year of service
- Daytime working hours — ideal for work–life balance
- Subsidised lunch in our restaurant
To Apply:
Please send your CV and covering letter to ilmars@dunbargardencentre.co.uk. Within your cover letter please answer the questions below.
- Please detail the aspects of retail that you are familiar with and you consider essential
to drive growth? - How do you feel about escalating an issue you are struggling with?
