Full Time | 40 hours per week | Weekend working required

Competitive Salary (depending on experience)

Start Date: January 2027

About Us

Founded in 1983, Crabbie’s Family of Garden Centres operates three award-winning centres on both sides of the border. As a proud member of the Garden Centre Association, we’re committed to providing an exceptional experience for both our customers and our team.

Join Our Management Team

Berwick Garden Centre is looking for an enthusiastic and hands-on Assistant Manager to join our team on a maternity cover basis.

This is an excellent opportunity for someone with relevant management experience who enjoys leading people, delivering excellent customer service and helping a busy business succeed.

Working closely with the Garden Centre Manager, you’ll play a key role in the day-to-day running of the centre, supporting staff, driving sales, maintaining high standards, and ensuring our customers receive the best possible experience.

What You’ll Be Doing

· Supporting the Garden Centre Manager with daily operations

· Leading, motivating and developing team members

· Delivering outstanding customer service and resolving customer enquiries

· Supporting staff rotas, training and performance management

· Helping drive sales and commercial performance

· Assisting with stock control, merchandising and seasonal displays

· Ensuring health and safety standards are maintained

· Taking ownership of projects and seeing them through to completion

What We’re Looking For

We’re looking for a hands-on leader who enjoys working with people, taking responsibility and helping a team succeed. Ideally you’ll have:

· Previous supervisory or management experience within retail, horticulture or a similar customer-facing environment

· Strong leadership and communication skills

· A proven track record of delivering excellent customer service

· Good commercial awareness and problem-solving ability

· A positive, organised and flexible approach to work

· Confidence working both independently and as part of a team

Experience in garden centres, horticulture, EPOS systems, stock management, training, health & safety or first aid would be an advantage, but is not essential.

Why Join Us?

As part of the Crabbie’s Family of Garden Centres, you’ll be joining a long-established family business with a reputation for quality, service and continuous improvement.

Our benefits include:

· Competitive salary

· Daytime working hours

· Generous staff discount

· Company pension scheme

· Additional annual leave after one year’s service

· Free on-site parking

· Subsidised staff lunches

· Training and development opportunities

· Supportive and friendly working environment

· Work for a well-established local family business where your contribution genuinely makes a difference

Apply Now

If you have supervisory or management experience and are looking to take on this responsibility in a successful and growing business, we’d love to hear from you. Please apply by sending your CV and a covering letter to:

cal@berwickgardencentre.co.uk.

In your covering letter, please tell us:

1. If sales in one area of the garden centre were below expectations, what steps would you take to improve performance?

2. Tell us about a time when you successfully led, developed or motivated a colleague or team member. What approach did you take and what was the outcome?

Pay: £34,000.00-£36,000.00 per year

Benefits:

• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Work Location: In person