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A letter from our new managing director…
22 October 2024
Dear Customers,
For 40 years, Berwick Garden Centre has been a part of my life. I have the fondest memories of the times my sister, Kristina, and I used to go into Berwick and do, what we thought was help at the time; we swept up at the end of a day with a broom bigger than both of us put together; we sorted out the huge baskets of loose bulbs into hopefully the correct containers; we arranged wondrous plants on pallets and after some years even got to serve and clear tables in the Suntrap Café.
I have been lucky enough to witness the huge progression made over the years: the company’s continuous growth, the expansion projects, the construction and launch of Dunbar Garden Centre in March 2013 and the development and opening of Plantsplus in 2016 and the general realisation of many of my father’s incredible ideas; time and time again.
This autumn I have had the great pleasure to join this fantastic group of Garden Centres as Managing Director. The opportunity to meet and begin to get to know all of our hard-working and enthusiastic employees has been an absolute delight. This initiation has involved getting to grips with the ins-and-outs of daily routines, the behind-the-scene processes and necessary decisions to ensure that each centre is able to offer the most pleasurable and enjoyable experience for our diverse and loyal customers. Working together with the already established and brilliant management team has already brought me a lot of sense of fulfilment and fun and has opened my eyes to the buzz of managing garden centres.
In this environment, the excitement and ideas never cease! My father, Nick Crabbie, has always looked ahead and it is a joy to be able to work together with him to discover and realise whatever is next, whilst continuously working to improve each centre and sticking to our core values. I feel very privileged to become a part of this independent, family owned business and I can’t wait to get to know more of you, your ideas and needs and to continue our journey together. The welcome I have received has been hugely encouraging and I believe is a reflection of the great work Nick has put in over the years.
We are proud to launch our new logo and group name, “Crabbies’ Family of Garden Centres”, reflecting the greater involvement from the next generation of Crabbies’ and the ethos of our Centres: we are one team, with each centre maintaining its individuality to serve our customers best in the region they live.
With guidance, I hope to continue the success of the group and enjoy this exciting journey. I have some big boots to fill, but I’ll be sure to do my best for our staff and for you, our customers.
I look forward to seeing you in our shops soon,
All the best,
Fiona Crabbie Kherian
